Operational Risk Officer

Operational Risk Officer - Brand New Cargo Role!

Are you passionate about safety and operational excellence? We're on the hunt for a dynamic and proactive Operational Risk Officer to join our team and champion a culture of safety across our cargo operations. In this brand-new role, you'll report directly to our General Manager and be at the forefront of identifying and mitigating operational risks.

Your mission? Ensure our procedures are not just followed but embraced. You'll coordinate and monitor external providers, engage with all levels of the business on safety matters, and conduct thorough audits and inspections to drive continuous improvement. Your efforts will ensure compliance with dnata's HSSE & QA procedures, and you'll lead briefings that inspire and encourage feedback from our workforce.

Responsibilities:

• Maintain a good working knowledge of Cargo operational functions.
• Complete safety inspections and internal audits on all Cargo activities, equipment, facilities and staff to ensure all are compliant with our safety regulations and procedures.
• Report findings and identify areas for improvement by implementing new policies and procedures whilst collaborating with various departments and managers at all levels.
• Attend internal, customer and stakeholder meetings to provide updates on Operational Risk and Safety performance and contribute with supporting information and actions.
• Be responsible for promoting dnata's Safety Culture within the operation, STOP initiative, and regularly engage with staff to coach, advise and offer feedback and discussion on all Safety and Operational Risk matters.
• Offer coaching, development and co-ordinate specialist advisory support to the frontline teams.
• Complete safety reports in accordance with company procedures and support the management team with investigations.
• Undertake audits in accordance with agreed targets and report any trends or areas for improvement.
• Identification of trend analysis and key areas for improvement of any Operational Risks and emerging Safety Risks.
• Review and assist the operation with risk assessments and the identification of local variations.
• Always communicate in a professional manner.
• To undertake any other duties as required by management deemed reasonable for the role.

As an Operational Risk Officer, you will play a vital role in maintaining a safe and healthy working environment, implementing new procedures to enhance working practices, and embodying dnata's Vision, Mission & Values. Your effective engagement across all levels of the business will be crucial in driving our commitment to safety and operational excellence.  Do you thrive in a fast-paced environment and are you ready to make a tangible impact? We want to hear from you!

With you on board, we can help to achieve dnata's Vision, Mission and Values.

Our diverse, global teams have this vision at heart. Every day we're defining new levels of service for our customers. We do this by working closely with employees and suppliers, putting safety at the heart of everything we do. With your talent, passion and big ideas, and our industry-leading performance, we can flourish. We can be the world's most admired air services provider.