- Salary:Competitive
- Location:Heathrow
- Business Function:Airside Operations
- Contract Type:Permanent
YOUR MISSION
As a Load Controller-Dispatcher, you'll be the vital link between ground operations and flight crews, making split-second decisions that ensure aircraft depart safely, on time, and with optimal efficiency. Your expertise directly impacts:
· Safety: Executing meticulous weight & balance calculations that safeguard every flight
· Efficiency: Coordinating all turnaround services with great precision
· Compliance: Maintaining the exacting standards that define excellence in aviation
WHAT YOU'LL COMMAND
- Aircraft Turnaround Management: Coordinate and synchronise all ground services including fuelling, catering, cleaning, and baggage loading
- Weight and Balance Calculation: Using manual documentation and departure control systems to ensures the aircraft is within safe operational limits.
- Communication: Serve as the authoritative liaison between flight deck, ground teams, and airline operations
- Documentation Excellence: Produce and verify essential flight documentation with unwavering attention to detail
YOUR REQUIRED QUALIFICATIONS FOR TAKEOFF
- Aviation Experience: Proven track record in aircraft dispatch operations, particularly with wide-body weight & balance systems
- Communication: Exceptional English communication skills—both written and verbal
- Mobility: Valid full UK driving license for airside operations
- Technical Aptitude: Proficiency with specialised aviation software and systems
- Safety Focus: Demonstrated commitment to aviation safety protocols
- Flexibility: Adaptability to dynamic shift patterns (including 4:00am starts and 23:30 finishes)
- Security Clearance: Ability to pass comprehensive pre-employment checks including 5-year history verification, criminal record checks, and aviation medical requirements
WHY YOUR EXPERTISE BELONGS AT DNATA
- Global Impact: Join the world's leading air services provider with operations across six continents
- Career Trajectory: Clear pathways for advancement in aviation
- Professional Development: Continuous training on latest aviation technologies and procedures
- Industry Recognition: Be part of a team that sets the global standard for aviation excellence
JOIN OUR FLIGHT PLAN
Your experience is invaluable. At dnata, we don't just offer jobs—we want to create opportunities and build careers.
When you join our diverse global team, you become integral to our vision of defining new levels of service excellence. Together, with your specialised expertise and our industry-leading performance, we'll continue to be the world's most admired air services provider.
dnata is an equal opportunity employer that values diversity.
READY FOR DEPARTURE?
At dnata, our values define who we are and how we work together. We are safe – making safety and security a mindset in everything we do, where every team member is empowered to speak up and prioritise wellbeing. We play to win – going above and beyond for our customers, setting ambitious goals, taking ownership, and empowering bold decision-making. We respect everyone and work as a team – building trusted relationships, embracing diversity, and creating a culture of belonging where respect and results go hand in hand. We are future-thinking – welcoming innovative ideas, taking responsibility for our impact, learning from challenges, and investing in our people's potential. If these values resonate with you and you're ready to be part of a team shaping the future of ground handling and cargo services, we'd love to hear from you



